Dear guests & partners,
We have been closely monitoring COVID-19 updates and adhering to the guidelines that are set by the National Health Organization and WHO. Along with the Government directions we are open and accept guests with precautionary standards set in place, to ensure a safe and welcoming environment.
We offer all of our guests’ flexible booking options. Given these unique circumstances and based on the way you placed your reservation we are offering different options to reschedule your vacations with the date change.
We offer a Credit Voucher with the validity of 12 months from the issued date for a future reservations to our direct guests (reservations made through our online reservation system).
HEALTH & SAFETY
Considering the health and safety of our guests and staff as our top priority, we assure you that our integrated Health and Safety plan foresees all measures, specifications, and procedures across all hotel departments to address the new COVID-19 and any disease that can be transmitted in the community, in accordance to the World Health Organization, the Greek Ministry of Health and local authorities:
1. We already got our certificate “Health First” from the Greek Hotel Organization for complying with the covid-19 regulations
2. We assure proper human distancing.
3. Intensified cleaning & disinfection across all high-volume touchpoints.
4. Disinfectant dispensers for guests in public areas
5. Social distancing specifications in public areas.
6. Simple & fast check-in / check-out procedures in outdoor areas (when possible) with suggested check-in time at 15:00 and check out time at 11:00 following the mandatory instructions from the state due to COVID-19
7. Doctors on call 24/7 to provide special care to our guests
8. Medical Kit and laser thermometer available for our staff and guests
9. Electronic payment and invoicing for all upcoming reservations
10. Ongoing training for our compliant staff.
11. For more information regarding the updated situation in Greece, please follow the below link: https://greecehealthfirst.gr/